Kuwait Times, Sat, Jan 20, 2024 | Rajab 8, 1445
NBK warns customers of storing sensitive info on smartphones
Kuwait:
As part of its consistent efforts to
promote financial culture and awareness among all segments of society, National
Bank of Kuwait (NBK) continues to advocate the “Let’s Be Aware” banking
awareness campaign introduced by the Central Bank of Kuwait, in cooperation with
Kuwait Banking Association (KBA).
In this context, NBK focuses on increasing awareness about smartphone security
and app safety providing key tips to be followed to avoid potential fraud. This
is particularly crucial as smartphones have become an integral part of our daily
lives, with the majority of customers relying on mobile banking apps for their
daily transactions.
NBK advised customers to refrain from storing sensitive information like ATM
card number, PIN or any other private information. It also urged them to
download updates regularly as they are vital to prevent fraud by addressing
security vulnerabilities that may arise on smartphone operating systems.
The bank warned customers of downloading any apps from untrusted sources to
avoid potential threats, advising them to check the reviews and ratings of these
apps before downloading them, as well as using public Wi-Fi for downloading the
apps to ensure the security of their devices and steer clear of any hacking
attempts. NBK also advised customers to use strong and varied passwords for the
smartphone and different apps and accounts installed on their devices, noting
that password should contain upper- and lower-case letters, special characters
and numbers, and to avoid using names, dates or common words that are easy to
guess, as well as using the same password for all accounts.
NBK always warns customers of all types of fraud risks and the misleading
methods followed by scammers, making consistent efforts towards educating
customers, which is pivotal in its strategy. To this end, the bank always
utilizes all communication channels to advise them to keep their passwords/PINs
and financial/personal account information strictly confidential, and not to
share them with any scammers impersonating bank employees.
NBK employs its strong customer communication capabilities as well as all its
digital channels, which are the most popular among all Kuwaiti banks, to support
the Central Bank’s endeavors to protect customers and the economy. It is worth
mentioning that NBK is a key advocate and participant in all CBK’s campaigns and
initiatives to increase financial and banking awareness among different segments
of society. As a leading financial institution in Kuwait and across the region,
it frequently organizes various activities to raise awareness on all topics
related to the banking sector, as well as training courses in the areas of
combating fraud and financial crime.
As a leading financial institution locally and regionally, NBK firmly observes
its social responsibilities by actively supporting all strategic campaigns like
the “Let’s Be Aware” campaign, which serve national economy and society.
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