KHALEEJ TIMES, Thursday, Jan 06, 2022 | Jamada Al-Aakhirah 03, 1443
Dewa launches Real-Time Mobile Work Force Project to improve employee productivity and happiness
Emirates:
The Dubai Electricity and Water Authority (Dewa) has launched the Real-Time
Mobile Work Force Project to improve productivity and fieldwork efficiency.
This is part of its efforts to enhance the happiness of its employees and help
them complete their tasks easily and efficiently, anytime and anywhere.
The project includes 109 processes related to Distribution Power; Water and
Civil; Billing Services; Power and Water Planning divisions. The project
enhances transparency in task distribution, by the full integration with the
human resource’s schedule, and reducing transportation time; all by accessing
information in real-time, scheduling and dispatching of field staff.
Saeed Mohammed Al Tayer, MD and CEO of Dewa, highlighted Dewa’s efforts to keep
pace with the latest Fourth Industrial Revolution technologies and harness them
to accelerate and automate all processes for customers and employees. This
enhances society’s happiness and enables real-time, seamless services round the
clock. This is in addition to promoting sustainability, protecting the
environment and its resources.
"Dewa aids Dubai’s progress into the future by reshaping the traditional
concepts of work mechanisms to suit rapid global changes. This is part of the
Dubai 10X initiative, launched by His Highness Sheikh Mohammed bin Rashid Al
Maktoum, Vice-President, Prime Minister and Ruler of Dubai, which mandates the
Government of Dubai to aid Dubai’s lead into the future, making it ten years
ahead of other cities. This is through government innovation and reshaping the
traditional work mechanisms. It is also part of Dewa’s vision to become a
globally leading sustainable innovative corporation. Dewa continues its efforts
to provide a creative work environment with high productivity by providing its
staff with the latest technologies and tools that help them complete their
fieldwork easily," said Al Tayer.
Dewa’s state-of-the-art infrastructure, part of the digital transformation
roadmap, has made it a global model for developing and adopting the highest
standards and excellence practices in all its activities and operations.
Dewa was one of the first government entities to complete its smart
transformation in 2014. In March 2021, it received the 100 per cent Paperless
Stamp from Smart Dubai. This is in recognition of its 100 percent success in
abolishing paper use in all internal and external operations.