The Gulf Today, July 21, 2013
Dubai
Smart Government prepares criteria for government entities
July 21, 2013
Dubai: Ahmad Bin Humaidan, Director General of Dubai Smart Government Department
(DSG), has stated that a dedicated team from DSG is developing a set of unified
guidelines and policies for transformation into a smart government to ensure the
provision of easy to use smart services that meet customers’ needs and
expectations.
Earlier, DSG met with senior representatives of government entities to discuss
the formulation of a unified strategy for transformation into a smart
government. The attendees unanimously agreed that it was necessary to devise
criteria and guidelines for smart services, provided that this task would be
discharged by DSG.
Bin Humaidan said, “In completion of our steps to implement the initiative of
His Highness Sheikh Mohammed Bin Rashid Al Maktoum, Vice President and Prime
Minister of the UAE and Ruler of Dubai, and based on our commitment to the
directives of Sheikh Hamdan Bin Mohammed Bin Rashid Al Maktoum, Dubai Crown
Prince and Chairman of the Executive Council, for transformation into a smart
government, a dedicated team started to conduct research and study global
experiences as required to develop five policies, guidelines and criteria for
circulation among Dubai government entities. The aim was to formulate a unified
strategy for transformation into a smart government, to achieve the objective
set by Sheikh Mohammed for enabling all government services whose nature allows
them to be provided and used via smartphones within 24 months.”
He clarified
that DSG would ensure that these documents will be aligned with the policies
and guidelines issued by the UAE Federal Government. These documents are
important because they contain guidelines that enhance the smart
government’s readiness, ensure the high quality of the government services
provided through smart platforms and use a unified reference for the
smartphone services of the local entities.