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The Gulf Today, July 21, 2013

Dubai Smart Government prepares criteria for government entities

July 21, 2013

Dubai: Ahmad Bin Humaidan, Director General of Dubai Smart Government Department (DSG), has stated that a dedicated team from DSG is developing a set of unified guidelines and policies for transformation into a smart government to ensure the provision of easy to use smart services that meet customers’ needs and expectations.

Earlier, DSG met with senior representatives of government entities to discuss the formulation of a unified strategy for transformation into a smart government. The attendees unanimously agreed that it was necessary to devise criteria and guidelines for smart services, provided that this task would be discharged by DSG.

Bin Humaidan said, “In completion of our steps to implement the initiative of His Highness Sheikh Mohammed Bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, and based on our commitment to the directives of Sheikh Hamdan Bin Mohammed Bin Rashid Al Maktoum, Dubai Crown Prince and Chairman of the Executive Council, for transformation into a smart government, a dedicated team started to conduct research and study global experiences as required to develop five policies, guidelines and criteria for circulation among Dubai government entities. The aim was to formulate a unified strategy for transformation into a smart government, to achieve the objective set by Sheikh Mohammed for enabling all government services whose nature allows them to be provided and used via smartphones within 24 months.”

He clarified that DSG would ensure that these documents will be aligned with the policies and guidelines issued by the UAE Federal Government.  These documents are important because they contain guidelines that enhance the smart government’s readiness, ensure the high quality of the government services provided through smart platforms and use a unified reference for the smartphone services of the local entities.

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