Khaleej Times, May 19, 2013

RTA announces new online services

Staff Reporter (news@khaleejtimes.com)

 / 19 May 2013

The Roads and Transport Authority (RTA) wants people to make more use of the Internet, after having recently announced the eWallet service that offers companies and corporate customers online payment methods for processing their transactions. The RTA said in a press release that the service would be safe and easy-to-use, applying primarily to the renewal of vehicle registration, and the payment of traffic fines. The new service will be operational by next June. RTA chairman Mattar Al Tayer said: “The initiatives and activities undertaken by the RTA in offering online services have had an immense impact on streamlining and easing the customers’ service experience. “Through launching the eWallet service, companies will no longer need to dispatch representatives to RTA centres to process routine transactions, since all services required will be available online and accessible at all times. Moreover, the provision of an option for cash payment will diminish the risks of losing cash amounts and eliminate the potential of fraudulent processes,” he continued. “Over the next few months, the RTA will also launch a self-service device that validates the identity of the customer by matching the ID card with the finger prints, along with the eGate,” he said.