KHALEEJ TIMES, Saturday, Sep 21, 2019 | Muharram 22, 1441
Emirates launches 2-second biometric boarding system for US flights
Emirates has become the first airline outside the US to receive approval
for biometric boarding from the US Customs Border Protection (CBP).
Soon, customers flying from Dubai to any of Emirates' 12 destinations in the US
will be able to choose facial recognition technology at the departure gates,
reducing the time taken for identity checks to two seconds or less. No
pre-registration is required, and customers may also choose not to use the
technology. Emirates does not store any biometric records of its customers - all
the data is managed securely by CBP.
The technology was piloted at the departure gates of Emirates' flights from
Dubai to New York and Los Angeles through the peak periods in July and August.
The results were encouraging with some flights achieving 100 per cent biometric
boarding and zero manual checks.
The airline expects to make biometric boarding available for all its US
destinations by year-end, once the equipment is in place.
At the boarding gate, the system clicks the passenger's photo, which is matched
against CBP's gallery in real-time to verify the person's identity in two
seconds or less.
The system may not work for those who haven't travelled to the US for a long
time or whose images are not in CBP's gallery, in which case they can simply
approach the gate desks.
Dr Abdulla Al Hashimi, Divisional Senior Vice President, Emirates Group Security
said: "Safety and security will always remain our number one priority, as
Emirates continues to explore and invest in innovative solutions for hassle-free
travel that help our customers fly better. Our ultimate aim is to help our
passengers travel paperless, without the need for passports and IDs.
John Wagner, Deputy Executive Assistant Commission, Office of Field Operations,
US Customs and Border Protection said: "CBP has been working with our
stakeholders like Emirates to build a simplified, but secure travel process that
aligns with CBP's and the travel industry's modernization efforts.
In June, Emirates had implemented biometric boarding for passengers on its
Washington-Dubai flights. The airline expects to roll out this technology across
all its US destination airports.
Emirates currently flies to 12 US cities: New York, Newark, Boston, Chicago,
Dallas, Houston, Los Angeles, San Francisco, Seattle, Washington, D.C., Orlando
and Fort Lauderdale.